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Refund and Returns Policy

Return

Because products are research chemicals, returns are accepted only for unopened, unused items in their original packaging, and only when a return is authorized in advance. Contact us within 14 days of delivery to request authorization.

Damaged or incorrect orders

If your order arrives damaged or is incorrect, contact us within 7 days of delivery with your order number and photos. We will replace the affected items or issue a refund.

Refunds

Approved refunds are issued to the original payment method after we receive and inspect the returned item, typically within 5–10 business days.

Non-returnable items

Opened or used products cannot be returned for safety and integrity reasons. Shipping charges are non-refundable except where an error was ours.

To start a return or report a problem, reach us via the details on our Contact page.

Research Compounds,
Made By Researchers for Researchers.

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Compliance

MVL Lab
Houston, Texas
Important Notice

Disclaimer

All products are sold for research, laboratory, or analytical purposes only, and are not for human consumption.

  • The statements made on this website have not been evaluated by the U.S. Food and Drug Administration.
  • The statements and the products of this company are not intended to diagnose, treat, cure, or prevent any disease.
  • MVL Labs is a chemical supplier.
  • MVL Labs is not a compounding pharmacy or chemical compounding facility as defined under Section 503A of the Federal Food, Drug, and Cosmetic Act.
  • MVL Labs is not an outsourcing facility as defined under Section 503B of the Federal Food, Drug, and Cosmetic Act.

By purchasing from this site, you acknowledge and agree to the terms above.